Moving into a new property is one of the most chaotic experiences a person can have. Between coordinating removalists, updating addresses, and navigating paperwork, your new tenant has a long list of urgent tasks to complete and connecting essential services sits right at the top.
Electricity. Gas. Internet. Mobile. These are not optional extras. They are the difference between a house and a home. And yet, for most tenants, figuring out which providers to call, comparing plans, and managing multiple sign-up processes is an exhausting, time-consuming burden — one that almost always falls in the gap between settlement and move-in day.
This is exactly the moment where leading real estate agencies are stepping in. Not to add to the chaos, but to cut straight through it — with CIMET's online concierge platform.
|
85% of tenants say moving is one of the most stressful life events |
4–6 essential services the average tenant must connect upon moving |
1 platform CIMET bundles them all — electricity, gas, Internet, mobile |
Source - Budget Direct
A moving-in concierge is a white-label, branded service that you provide to tenants at the point of lease commencement. Through CIMET's platform — built on its proprietary CaaS (Comparison as a Service) model — your agency becomes the single trusted touchpoint through which tenants can compare and connect their essential services including:
The tenant experience is entirely digital. They receive a personalised link from your agency, complete comparisons and sign-ups online in minutes, and your agency earns a commission for every successful connection. No paperwork. No phone calls. No complexity on your end.
CIMET's CaaS model embeds enterprise-grade comparison technology directly into your client journey so your business can offer market-wide comparisons across utilities, financial products, and telecommunications without building, maintaining, or managing the infrastructure yourself. You focus on your clients. CIMET handles the comparison engine, provider relationships, and fulfilment. That is Comparison as a Service.
"The agency that helps a tenant move in well becomes the agency they trust, refer, and come back to."
The Australian property management market is highly competitive. Every agency offers rent collection, maintenance coordination, and periodic inspections. These are table stakes. What genuinely differentiates your agency is the experience you create around the moments that matter most to tenants and moving in is the biggest of all.
Agencies that have adopted CIMET's concierge platform report measurable improvements in:
Crucially, because the entire service is delivered online and automated, your team does not need to become utility experts. CIMET's platform handles all of the complexity — comparison, sign-up, and fulfilment. Your role is simply to introduce the service at the right moment.
The concierge is not a nice-to-have. It is a revenue stream hiding in plain sight — in every new tenancy you already manage.
This is the defining advantage of CIMET's CaaS model: you access enterprise-grade comparison infrastructure with none of the build cost, maintenance burden, or provider management overhead. Getting started requires no technical work, no integration project, and no upfront investment. CIMET provides:
Most agencies are live and operating within days of signing their partner agreement. The platform integrates seamlessly into your existing tenant communication workflows — whether you use a property management system or simply email.
The agencies winning in today's market are not just managing properties — they are building ecosystems of value around every client interaction. CIMET's moving-in concierge is one of the most practical and immediately profitable platform available to forward-thinking property managers in Australia today.
Partner with CIMET and turn every moving day into a revenue day.
Visit cimet.com.au to become a partner today.