As an Online Reputation Management (ORM) Executive, you will be responsible for managing and enhancing the online reputation of our organization or clients. Your primary goal is to monitor, analyze, and influence the online perception of the brand, ensuring a positive brand image and customer sentiment.
• Building, maintaining, and managing a positive online presence and reputation for an individual or organization. • Monitoring and analyzing online content relating to the individual or organization, including social media, search engines, blogs and communities, and consumer forums. • Facilitating strategies to maximize the impact of positive online content and minimize the impact of negative online content. • Investigating the situation and facts relating to criticisms or negative comments. • Commenting positively and responding to criticisms or negative content on social media and in online forums. • Managing and reviewing online content and taking action to limit inappropriate content. • Evaluating review and survey data for trends and anomalies. • Coordinating monthly reviews and performance reporting of online content. • Using offline and online techniques to promote positive or neutral comments. • Preventing and repairing online reputation threats. • Understanding the level of an online reputation threat and managing online identities. • Planning, strategizing, and implementing responses to online reputation threats. • Enhancing and building a reputation by measuring the effectiveness of strategies. • Creating and publishing social media and forum posts, blog content, and positive reviews. • Developing ideas and scheduling positive content to build trust. • Assisting the marketing team daily if the team required any help.
• Bachelor’s degree in business management, Marketing, Communications, or a related field. • 1+ years of proven experience in online reputation management, digital marketing, or related roles. • Strong knowledge of current trends, techniques, and regulations in online reputation management. • Excellent written and verbal communication skills with the ability to craft compelling content. • A detail-oriented mindset with exceptional analytical and problem-solving abilities. • Ability to thrive in a fast-paced and dynamic work environment. • Proficiency in content management systems, analytics tools, and social media platforms. • Familiarity with SEO principles and strategies related to reputation management.
Position- Online Reputation Management Executive Company Name- CIMET Location- Jaipur Shift- 7 AM to 4 PM Working Days- 5 days