Sales Coach

ORGANIZATIONAL CONTEXT

Company Name – CIMET

CIMET – A Comparison Software Leader

Website – www.cimet.com.au

Product Link – https://www.econnex.com.au/

LinkedIn – https://www.linkedin.com/company/cimet/about

CIMET currently provides end-to-end comparison and switching of Energy, Telco, Credit Cards, Personal Loans, and Residential Solar Plans through its online platform in a B2B and B2C environment. It presently caters to various Brands/Providers and has several Partners. This portfolio will further expand over the next 18 months across financial services (loans and insurance products).

The online comparison market is extremely crowded in Australia, with most comparators providing a light-touch directory solution. CIMET saw this as an opportunity and developed a fully integrated online comparison and signup platform in 2017. Today, CIMET has around 220 resources across Australia, India, and the Philippines, and has grown to a topline of $25 million in FY2025. We have plans to list CIMET by 2030 and grow the company to a $1 bn enterprise.

We are ISO 27001 certified, an ACL license holder, and have been recognized in the AFR Fast 100 and Deloitte Fast 50.

PURPOSE OF THE POSITION

We are hiring a hands-on, high-impact Sales Coach to improve sales performance, conversion rates, and revenue in an international outbound call center environment. The role requires strong coaching capability, script development expertise, data-driven performance management, and a leader who sells by example (1–2 hours of live calls weekly).

KEY ACCOUNTABLIITIES

• Coach Agents & TLs on pitch, tone, rapport building, needs analysis, objection handling & closing.
• Build, refine, and optimize sales scripts and rebuttal frameworks.
• Conduct call listening sessions to identify opportunity gaps.
• Analyze performance data (conversion %, revenue per agent, funnel drop-offs).
• Conduct mock calls, side-by-side coaching, and live floor interventions.
• Turn around underperforming teams with structured improvement plans.
• Lead by example by taking live sales calls weekly.
• Provide measurable improvement reports to leadership.
• Mentor TLs to effectively cascade coaching within their teams.

YOUR SKILLS AND EXPERIENCE

• 5+ years in outbound international sales
• 3+ years in coaching/training/quality leadership
• Proven track record of reviving underperforming teams
• Strong data analysis & call auditing capability
• Expertise in:

1. Sales pitch development
2. Rebuttal script creation
3. Objection handling frameworks
4. Rapport building
5. Needs analysis

• Strong understanding of buyer psychology

CHALLENGES OF THE POSITION

WHY JOIN US?

• Opportunity to be part of a rapidly growing, innovative product-based company.
• Collaborate with a talented, driven team focused on building high-quality software solutions.
• Competitive compensation and benefits package.

AUTHORISATION OF ROLE DESCRIPTION